Stock, set up and maintain the box office area Answer all questions and provide detailed and accurate information Perform ticket sales for all entertainment, including assisting guests with modifications, or cancellation requests Verbally communicates information to guests regarding the property's facilities whenever possible Resolve guest complaints within the scope of a

Manages daily operations of the property's advertising efforts. 2. Works collaboratively with internal / external business partners in the ongoing development and production of all direct marketing, advertising, promotional and collateral campaigns. 3. Provides summaries of data to the Marketing Director to monitor productivity and measurable goals of all Advertising, pro

1. Greet and seat guests at table according to guest preference, table availability, and within proper rotation guidelines. 2. Ensure business flow and distribution of customers to server by following the direction of management, fair and consistent seating rotation of tables, and communication with staff of business volume changes. 3. Provide guests with menus, inform gu

Mix and dispense beverages for guests according to established recipes and procedures. Take drink orders from servers and process drink orders in a timely and efficient manner. Operate and balance computer cash drawer and take payment from guest(s) when assigned. Properly process transactions, involving cash, credit card or other forms of payment. Adhere to all state, cou

Maintain and replenish all beverage, ice, supplies, and condiments at service areas and bars. Assist with inventory control by alerting bartender when the supplies are low. Assist bartenders/servers in setting up, cleaning and maintaining of all bars and food and beverage service areas. Thoroughly cleans and restocks all stations, bars, storerooms at closing shift. Respon

Mix and dispense beverages for guests according to established recipes and procedures. Take drink orders from servers and process drink orders in a timely and efficient manner. Operate and balance computer cash drawer and take payment from guest(s) when assigned. Properly process transactions, involving cash, credit card or other forms of payment. Adhere to all state, cou

Creates beverages for guests according to established recipes and procedures and individualized Process all orders in a timely and efficient manner. Delivers Legendary Service to all customers by acting with a "customer comes first" attitude and connecting with the customer. Responds to customer needs and says thank you to every customer. Assist customers in the selection

Assign duties to employees within the EVS department. Assist in EVS duties, removing litter from public spaces, cleaning ash trays, slot machines, cleaning and stocking restrooms, cleaning spills in nightclubs, covering housekeeping calls, shampooing carpets. Inspect work to see that employees are performing up to standards. Answer calls to the radio and respond as needed

Prepare and cook all items according to company standards for recipes and procedures, including the seasoning, finish and garnishment of all food items and entrees. Adheres to time and sequence of cooking operations to meet service standards/hours. Performs all basic cooking operations including deep fat frying, broiling, steaming, sauteing, basic oven work and production

ESSENTIAL FUNCTIONS Prepares annual operating budget for casino operations, hotel operations, and harness operations. Analyzes actual results of casino operations, hotel operations, and harness operations. Prepares weekly forecast for casino operations, hotel operations, and harness operations. Advises senior management of significant variations in operating results. Eval

Enforces all company policies, procedures rules and guidelines. Monitors EAS fire alarm system responds to all assignments as dispatched or directed. Conducts investigations into and generates reports on any crime or other incidents or accidents occurring within the resort property. Provides assistance, information and service to guests and Team Members. Performs any othe

Responsible for accurately handling cash and credit card transactions at the Point of Sale system. Provides timely cocktail service in a friendly and courteous manner. Prepares cocktails following company standards. Collect orders from Bartender, add appropriate garnish, and place on tray. Serve as an Ambassador of the Company while working special/promotional events on p

1. Greet and seat guests in station in a rotational manner. 2. Be able to answer guest questions regarding the restaurant outlet and menu items. 3. Alert the necessary Manager if there are any guest issues, special needs situations, or other situations. 4. Answer phone calls and take restaurant reservations, if applicable. 5. Other related duties as assigned. SUPERVISORY

Responsible for the health and safety of guests, employees and members in the Spa and adhere to guidelines and procedures outlined in the Health and Safety Manual. Ensure that good practices are applied to all issues in relation to guests and colleagues. Help create a happy and motivated team and ensure the smooth running of the Spa at all times. Perform Nail, Hair, Waxin

Work assigned stations; taking beverage orders from casino patrons, placing orders with bartenders and delivering beverages to guests in a timely manner. Responsible for assuring the highest quality guest experience by following the Thoughtful Service Model at all times. Work effectively with other employees to provide quality, efficient service. Accurately computes bill